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A well known benefit of developing high Emotional Intelligence, especially for managers, is the greater ability to engage and motivate the people they work with. 眾所周知,開發(fā)高情商的好處就是能夠提升你鼓勵員工更好的工作的能力。
Another less well known benefit of having great EQ is it can help in effective stress management, or in other words, to bring our stress to a comfortable level. This is the goal of many managers who feel that they are facing too much stress at work. 另外一個擁有高情商的好處就是能夠幫助你控制壓力。換句話說就是能將你的壓力控制在一個人可以承受的范圍里。這是眾多面對工作壓力的管理者想要達到的共同目標。
But how can Emotional Intelligence help in stress management? 但情商是怎樣緩解壓力的呢?
There are three ways. 有三個方法:
1. Our emotions are good indicators of our stress level. If we are aware of our own emotions, we can identify the signs of unusually high stress earlier. Then we can take steps to relax or to control our emotions, and avoid further stress. 1．我們的感情是我們現(xiàn)階段所承受壓力的一個標志。如果我們能夠及早獲悉我們自己的感情,就可以早點獲知我們現(xiàn)在是否處在高壓之中。這樣就可以采取措施控制我們的感情,避免遭受到更大的壓力。
For example, getting angry ten times in one single day at our team members, peers, or other people we interact with is most likely not a sign that they have suddenly become more annoying or incapable. It is more likely to be a sign that our level of stress has increased, and that our tolerance for anything that doesn’t go our way has decreased. 比如說,對我們的同事,伙伴和其他的人一天發(fā)十次的脾氣并不意味著我們變的煩躁或無法控制自己的感情。它標示著我們正在遭受到越來越大的壓力,我們對事情的容忍能力在下降。
2. Self-management, the second dimension of Emotional Intelligence, also helps decrease our stress. Self-management is our ability to prevent the waves of our negative emotions from rising too high. An example of self-management is keeping our sadness or anger from reaching an intensity when we can not function and work normally, and when it can even be painful. 2．自我控制。這是情商控制的第二個方面,也是幫助我們減少壓力的一個重要的途徑。自我控制是避免是我們的消極感情上升的一個有效途徑。自我控制最好的一個例子就是當我們無法正常工作,甚至是感到很痛苦的時候,它能夠幫助我們將壓力限制在我們可以控制的范圍之內(nèi)。
Such high emotional waves further escalates stress in two ways. 這種情緒的波動常常會在兩個方面加深我們的壓力。
First, stress is amplified by the feeling that we are “l(fā)osing control”. And then it can be accompanied by guilt…and even more stress. 首先壓力常常因為我們自身感到無法控制而變的更加嚴重了。隨之而來的是有罪惡感和更大的壓力。
Secondly, decisions we make during these emotional waves are usually not well-thought and usually bring us more trouble and more stress. For example, decisions we make during an episode of anger are can be expected to result to extra work to repair “collateral damages”. 其次,我們在情緒波動情況下所作出的決定通常都沒有經(jīng)過深思熟慮,它只會給我們帶來更多的麻煩和更大的壓力。例如,我們在生氣時候做出來的決定需要更多的額外工作來彌補。
3. Social awareness, the third dimension of Emotional Intelligence decreases stress by lessening interpersonal conflicts in the workplace. One serious conflict with one of our team members or peers can eat up a tremendous amount of our energy and result to a lot of stress. 3．社會意識。這是情商有效緩解壓力的第三個方面。它能夠緩解我們在工作時與別人產(chǎn)生沖突。與團隊里的同事或伙伴發(fā)生沖突通常會耗費我們許多的精力導致更大壓力的產(chǎn)生。
How exactly does better social awareness lead to less conflicts? Social awareness is the ability to recognize emotions in other people, and to handle them resourcefully. In situations when conflicts can easily arise, this skill is particularly useful. By identifying the emotions in our counterpart and then acknowledging these emotions, we can prevent a disagreement from turning into an open personal conflict. 為什么說良好的社會意識會幫助我們減少人與人之間的沖突呢？首先,社會意識能幫助我們更好的認識他人的感情,更好的處理自身與他人之間的感情。在某種情況下人與人的沖突可能會激化,但我們可以通過提高我們的社會意識來避免沖突的產(chǎn)生。
As a conclusion, if you are feeling that you are too stressed, I encourage you to look at how you could develop your Emotional Intelligence further. 總而言之,如果你覺得你正在承受著巨大的壓力,我建議你應該想想如何使你的情商得到開發(fā)。
There are several other ways to bring your level of stress down, like working on your time management or the way you delegate, or using effective relaxation techniques. But improving your Emotional Intelligence is a way you can count on. 還有其他的方法能夠幫你緩解壓力,如協(xié)調(diào)好你的工作時間,你處事的方法等其他有效的緩解壓力的方法。用你認為可靠的方法來使你情商得到發(fā)展吧。

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